App Privacy Policy

1. Operator and scope

BetterGK is operated by Chikazumi Fuse. This policy covers the free app with on-device storage. This version has no account registration, subscriptions or iCloud sync.

2. Records stored on your device

Matches, player and team names, shots, tags, notes and video associations you enter are stored on your device. The app does not send these records to the operator’s servers. The operator cannot access or recover your local records.

Obtain any necessary permission before entering information about other people. Exported backups may also contain personal information.

3. Videos and external services

When you choose a video, the app accesses the file or photo-library item you select. It does not upload your local videos to the operator. Opening an external video URL connects to its hosting provider.

Opening the player for a match with a YouTube video connects to Google/YouTube. The app uses Privacy Enhanced Mode and temporary web storage. Loading or playing a video may send your IP address and approximate location inferred from it, device/browser information and identifiers, playback and advertising interactions, and playback performance or diagnostic information to Google, and may use cookies or similar technologies. Google uses this information under its policies for service delivery, abuse prevention, analytics and non-personalised advertising. Google states that views in this mode are not used to personalise the YouTube browsing experience or ads outside the app. You can record and analyse matches without loading external videos.

4. Diagnostics and support

App versions up to 1.1.0 do not include the operator’s own advertising or usage-analytics SDKs. See section 9 for RevenueCat use from version 1.1.1. If you opt to share diagnostics with Apple, the operator may receive crash and diagnostic information under Apple’s settings and policies.

If you contact support, we use your email address, message and any attachments to respond. We retain this information only as needed for that purpose and delete it when no longer needed. Please do not send unnecessary player information or videos.

5. Backups, sharing and deletion

JSON backups are exported to a location you choose. If you choose a cloud storage service, that service’s terms and privacy policy apply. JSON backups do not include the video files themselves. JSON may contain player names, notes and video URLs, and the app does not apply its own encryption to it. PDF reports may also contain names and performance information. Check the content and recipients before sharing. You control the storage and sharing of exported files.

You can delete records within the app. Exported files, source videos and operating-system backups must be managed separately. On macOS, deleting the app itself may leave stored app data behind. Contact support if you need help removing it.

6. This website

When you visit this information website, its hosting provider may process access information, such as your IP address, needed to serve the site. The site also stores a language preference in a cookie. This is separate from your in-app match records.

7. Contact and changes

Contact handballasu@gmail.com with privacy questions or requests to access, correct or delete support information held by the operator.

We will update this page if features or data practices change, communicate material changes through the app or another appropriate channel, and request consent where required.

8. Access confirmation in version 1.1.0 and later

Version 1.1.0 and later connects over HTTPS to a dedicated service hosted on Cloudflare to confirm free access and required app updates. Checks occur at launch, on returning to the foreground, when connectivity returns and periodically during use. Requests contain only the platform, app version/build and a newly generated random request ID. They do not contain match, player or team records, videos, a user account or a persistent device identifier.

The dedicated service does not store request contents in a database or enable application request logs. Cloudflare may process connection information such as IP addresses to deliver requests and prevent abuse under its own privacy policy. Access checks are not used for advertising or behavioural tracking.

The confirmation and its expiry are stored on your device. Free access confirmation expires after at most 24 hours. A connection may be needed sooner if a restart, clock change or similar event prevents the app from verifying that the confirmation is still valid.

9. RevenueCat and support IDs from version 1.1.1

From version 1.1.1, BetterGK uses RevenueCat to understand usage of the free app and handle support requests. RevenueCat receives an anonymous support identifier generated and retained by its SDK, first and last contact, app version, OS, device model, language, device identifiers used by the SDK, and available purchase information. Connection information such as IP addresses is also processed. When no purchase country is available, RevenueCat derives a country from the IP address; RevenueCat states that the IP address itself is then discarded. No name or email registration is required. We do not add advertising identifiers or feature-level activity events, and do not send your saved content to RevenueCat. This version has no purchase screen and does not charge you automatically.

You can copy your support ID in Settings. Different devices or reinstallations may have different IDs, so these IDs do not represent a count of individual people. To request access to or deletion of data held in RevenueCat, contact support with the app name and support ID. Deleting the app does not automatically delete data held in RevenueCat. We do not add your support email address to RevenueCat customer attributes.